Network Administration and Tech Support

This intermediate-level course is designed for individuals looking to build a practical foundation in diagnosing and supporting modern enterprise networks. It's ideal for those aiming to enhance their skills across on-premises, cloud, and hybrid network environments.

You will learn to troubleshoot connectivity issues, manage infrastructure operations, and support secure SaaS and remote-access environments. Key topics include IP addressing, routing, switching, WAN performance, UNIX/Linux administration, cloud network design, and Zero Trust principles.

The course is designed to be completed in approximately 1 hour. This duration covers essential topics from network architecture and troubleshooting to cloud network design and security controls.

This course provides foundational skills relevant for roles in network administration, tech support, and infrastructure operations. It helps prepare learners to manage and troubleshoot networks across various environments, including on-premises, cloud, and hybrid setups.

Yes, the course includes dedicated content on cloud network design, covering topics like VPC/VNet, SD-WAN, and segmentation. It also addresses SaaS tenant lifecycle management and secure remote-access environments.

Absolutely. The course includes a lesson specifically on UNIX/Linux Administration for Infrastructure Operations. You will demonstrate essential UNIX/Linux administration skills crucial for managing network infrastructure.

The course addresses several critical security areas, including SSO, federation, role-based access control (RBAC), and identity lifecycle automation. It also delves into Zero Trust design, micro-segmentation, policy enforcement, and compliance controls for secure network environments.