Medical Assistant Administrative Skills

Medical Assistant Administrative Skills prepares learners to perform front-office duties in today’s digitally connected care environment, where insurance verification, portal support, message routing, and patient communication directly affect privacy, reimbursement, care coordination, and trust. Through course governance, professional conduct, team-based care foundations, and trauma-informed digital communication, learners build the workplace readiness expected in modern ambulatory and virtual c

Course Details

  • Duration: 16 hours
  • Level: intermediate
  • Category: Workforce Training
  • Price: $49.00

Course Modules

  1. Course governance, learning outcomes, and 2026 grading model
  2. Attendance, participation, and professional conduct in flexible delivery formats
  3. Medical assistant scope of practice in team-based, value-focused care
  4. Therapeutic communication, trauma-informed care, and digital bedside manner
  5. HIPAA privacy, consent, professional conduct, and cyber-risk responsibilities
  6. Scheduling, intake flow, and record administration in modern office systems