Healthcare Communication & Professional Behavior

AH105: Communication & Professional Behavior prepares healthcare learners to deliver respectful, patient-centered service through effective communication, professional boundaries, and strong bedside manner. Using self-assessment, case studies, reflective activities, and analysis of healthcare interactions, students bui

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Course Details

  • Duration: 52 min
  • Level: beginner
  • Category: Healthcare Education
  • Price: $49.00

Course Modules

  1. Assignments Due week by week
  2. Case Study Cover Sheet
  3. Case Study Analysis
  4. Changing Boundary Contracts
  5. Cover Letter Instructions
  6. Cultural Excersises
  7. Cultural Sensitivity Role Playing
  8. Group Project
  9. Group Project write up by PG, revised by WD
  10. What is included in a health history?
  11. Journal Excersie Self Awareness
  12. NEW EVALUATION CHECKLIST
  13. Professional Communication in Healthcare
  14. Boundary Contracts and Ethics
  15. Cultural Sensitivity Training
  16. Health History Assessment
  17. Healthcare Professional Development
  18. Group Project Management
  19. Emotional Intelligence in Healthcare
  20. Professional Behavior Assessment
  21. Resume Assignment P Garcia w WD input
  22. Resume Evaluation Guide
  23. Role Playing
  24. Tranference & Countertransference
  25. What Triggers Your Emotions

Frequently Asked Questions

Who is this healthcare communication course designed for?

This beginner-level course is ideal for anyone entering or currently working in healthcare who wants to enhance their patient interaction skills. It focuses on preparing healthcare learners to deliver respectful, patient-centered service through effective communication.

What specific communication and professional skills will I learn?

You will learn core components of therapeutic communication, how to establish professional boundaries, and principles of emotional intelligence for developing strong bedside manner. The course also covers professional behavior standards, medical professionalism, and ethical conduct in healthcare settings.

How long does it take to complete the Healthcare Communication & Professional Behavior course?

The estimated duration for completing this course is approximately 1 hour. It is designed to be a concise yet comprehensive introduction to essential communication and professional practices in healthcare.

Is this course useful for someone new to healthcare?

Yes, absolutely. As a beginner-level course, it provides foundational knowledge in effective communication, professional boundaries, and bedside manner crucial for new healthcare professionals. It helps build the judgment and interpersonal skills needed in any patient-facing role.

What kind of professional behavior topics are covered?

The course covers the importance of professional behavior standards, medical professionalism, and ethical conduct within the healthcare workplace. It also includes lessons on cultural sensitivity and self-awareness to foster better patient interactions and collaboration.

Will this course help me improve my interactions with patients?

Yes, significantly. Through self-assessment, case studies, and analysis of healthcare interactions, you will build skills in delivering respectful, patient-centered service. The course emphasizes effective communication and strong bedside manner to support patients and collaborate effectively with colleagues.