COM 100: Workplace Communication — Part 1

This intermediate-level course is ideal for anyone looking to enhance their professional communication skills across various workplace settings. It's particularly beneficial for individuals aiming to improve teamwork, productivity, and overall clarity in their daily interactions, regardless of their specific role.

You will learn to explain the communication process, identify active listening techniques, and analyze common barriers to effective communication. The course covers practical skills for face-to-face, phone, text, and email interactions, including understanding nonverbal cues and developing professional communication habits.

The course is designed to be completed in approximately 1 hour. This duration includes engaging with practical activities and workplace-focused scenarios to reinforce learning.

Yes, the course specifically addresses professional communication across various mediums, including text and email interactions. Lessons on "Netiquette" and "Communication Basics" will equip you with guidelines for appropriate online conduct and clear digital messaging.

Absolutely. The course includes dedicated lessons on "Emotional Intelligence and Communication," "What is Emotional Intelligence?", and "Emotional Intelligence - The Four Domains." You'll examine emotional competencies and understand their role in effective workplace interactions.

Strengthening your communication habits through this course can significantly boost your career by improving teamwork and productivity. You'll gain the ability to communicate clearly and professionally, which is a highly valued skill in virtually any professional role and can lead to better collaboration and career advancement.

While the course is at an intermediate level, there are no explicit prerequisites mentioned. It is designed to build foundational and practical communication skills, making it accessible for anyone looking to improve their workplace interactions, regardless of extensive prior formal training.